Welcome to the Bongo4U Help Center
This site provides you with a wealth of information on creating, updating and using your Bongo4U website. Whether you have just started using a Bongo4U website recently, or have been using one already, this site contains answers and guidance with common questions.
Help Documents
Bongo4U: Also on Twitter
Follow @Bongo4U on Twitter to be kept up-to-date on Bongo4U Blog postings and on other Bongo4U related activity, such as possible scheduled server downtime for maintenance or upgrades. Twitter is often used to communicate any scheduled or unexpected availability situations.
Bongo4U: Can the home page have a different layout than the rest of the pages?
In short, Yes. Any page, or group of pages, can have their own unique style or layout.
Layouts (sometimes called templates) control the common layout elements for a group of pages such as the masthead area at the top, any navigation at the top, left, right and/or bottom, and the bottom area of all pages.
Usually sites either use one layout for the entire site, or use one layout for the home page and a second layout for all other pages of the site.
Occasionally, a site might need a special layout for a sub-section of their site. This is possible by creating a separate layout for the pages in that sub-section.
Refer to the "How do layouts work" KB entry for more details.
Bongo4U: Features & Tips Blog
There are blog articles about how to do a variety of functions in or on your Bongo4U website. How to add such-and-such, how to enable certain features, how to move something, etc., etc.
You can visit the blog at Bongo4uBlog.com -- and bookmark it.
You can also automatically receive new blog postings by email by subscribing here (low volume). You can unsubscribe at any time.
Bonus: You should also subscribe to the Emerge2 Blog to receive periodic articles about using social media and online technology in your organization. You can subscribe here (low volume).
Bongo4U: Getting Started with Bongo4U Admin (Overview)
The Bongo4U Admin login form can be found by adding “/bongo4u” after your website’s domain name. For example, if your website’s domain name is “mycompany.com” then go to “mycompany.com/bongo4u” to login to your Admin area.
Login using your Username and Password. If you’ve forgotten your Password, click “Forgot my password” to reset it using the email address which is associated with your Username.
Bongo4U uses an “immersive” approach for the Admin area. This means that you are always on a “current page” when in Admin. To update any page, go to that page first then do the updates to its content.
Near the top of the page will be a “Page Menu” option. Hover over or tap it to see your main menu of options. This menu lets you add content to the page as well as perform a number of Admin activities.
Content
Content is added to pages by adding “blocks” to the page. Some pages only have one block and it contains all of the page’s content, while other pages have a variety of blocks, each with its own segment of the page’s content.
The most common block is the WYSIWYG (“What You See Is What You Get”) block. You can enter a lot of content into this general block. You can indicate that some of the content should be Headings or Subheadings, you can apply bold, italics, add links, insert photos, etc.
Other blocks provide a specific capability, as follows:
- Slideshow
- Photo Gallery
- Logo Group
- Email Form
- Social Widget
- Testimonials
- Comments
- Countdown
- Definition
- RSS Feed
- etc.
Simple pages only contain one WYSIWYG block and that block contains all of the content for that page.
Some pages could have a Slideshow block first for a good visual first impression, followed by a WYSIWYG block that contains the informational content for the page. Other pages could have a WYSIWYG block first with introductory information, followed by a Photo Gallery block, followed by another WYSIWYG block to display additional information below the gallery.
Pages can contain any number of blocks in a variety of combinations. You can add additional blocks to the page at any time. Blocks can be rearranged/reordered on a given page or deleted.
You can add new pages to your website at anytime. You can remove pages as well.
Navigation
When adding a new page, you need to consider if this should be a top-level page in your site’s navigation, or if this should be a sub-page or child-page which is located below or under a top-level or parent page.
For example, you might create a top-level “Departments” page at URL mycompany.com/departments and then create specific department pages such as “Kitchens”, “Decks”, and “Roofing” which would be created as child-pages under the “Departments” parent page, at the following example URLs:
- mycompany.com/departments/kitchens
- mycompany.com/departments/decks
- mycompany.com/departments/roofing
You may create up to six levels of navigation if needed but most sites only use two or three levels of navigation.
Dashboard
The Dashboard report on the main menu will display a number of facts and details about your website.
Validator
Use the “Website Validator” to run a validation report on your website. This checks for any broken links or missing images throughout the public pages of your website. If often runs within 10 minutes on small websites and up to an hour on larger websites. It will email the resulting report to you.
You can run it on-request at any time, or schedule it to run weekly, monthly or quarterly and to email you after every run or only if it finds some errors. It’s a great feature to enable as a scheduled activity so that you know about any such issues as links and images get renamed, moved or removed over time on your website or on websites that you link to.
Analytics
Each Bongo4U website tracks activity statistics using the Google Analytics system.
If you don’t yet have access to these helpful stats then use the simple “Access to your Google Analytics stats” request form which can be found at address "/bongo4u/statreport/?raf=1" in your Admin area. For example, if your website domain name is "mycompany.com" then go to address "mycompany.com/bongo4u/statreport/?raf=1" to request access to your website's Google Analytics reports.
Admin Logins
Each person that needs to login to your Admin area should have their own Username and Password. Do not share Usernames.
One of your existing Usernames should have the “Manage Users” permission and if so, that person can add, update, remove other Usernames for their website at any time. If not, then send a request to your normal Emerge2 contact or by email to support@emerge2.com, specifying your name, company name, website domain name, and the list of new logins to be created. For each new login, please provide first name, last name, and email address. We will assign a temporary password which will need to be changed the first time each person logins in.
Bongo4U Knowledge Base
Additional help topics can be found in the Bongo4U Knowledge Base which can be found under “Help” in the main menu.
Bongo4U: How do I add a CAPTCHA Challenge Box to an Email Form?
A "CAPTCHA Challenge Box" displays two randomly selected words and an input line. The words are a bit difficult to read -- this is on purpose. The user is required to enter the two randomly selected words to prove that it is a user (human) at the website and not a computer program, bot or other automated procedure trying to "game" the website or to send spam through your online form.
Login to Admin Mode and go to the page that contains the Email Form that you want to add the CAPTCHA Challenge Box to.
Once you are on the correct page, click the "Block: EmailForm" link located above the Email Form block.
You will be shown the various settings for this Email Form block. Scroll down to the "Add a CAPTCHA box" question and click the "Yes" option.
Scroll to the bottom of the Email Form fields and press the [Save Changes] button.
Test The Form: Ensure that the CAPTCHA Challenge Box is being generated as expected.
Bongo4U: How do I add a Countdown display?
You can add a Countdown block to any page. It will ask for a target Date and then will display an automatically decreasing number of days prior to that target Date.
You can also enter a message to be displayed to the left or right of the number of days left, and you can optionally enter a secondary message which will be displayed after the target Date has come and gone.
For example, you could have it display "Days until the Big Event:" before the number, and it would be displayed as "Days until the Big Event: 17" (if there were in fact 17 days remaining before the target Date that you entered).
You could also enter a secondary message such as "The event was great! See you next year!" ... or you could leave the secondary message empty and then no countdown message would be displayed after the target Date had passed.
It is easy to just try adding a Countdown block to one of your pages and see what it looks like. It has a "real-time preview" built into its editing mode, so you can see what it will look like while you experiment with different messages, etc. Then click the usual [Save Changes] button to create the block on your page.
INSTRUCTIONS:
Login to Bongo4U Admin Mode and go to the page that you want to add the Countdown to by clicking on that page's link in the navigation.
Once you are on the correct page, hover your mouse over the "Page Menu" link located near the top of the page. The Page Menu will appear.
Hover over the "Add to This Page" option and a sub-menu will appear.
Click on the "Countdown" option on the sub-menu. This will add a Slideshow Plus block to the bottom of the page. You are NOT done yet.
Enter the target date and other fields. The Preview area will update in real-time as you enter the target date, the message, etc. into the block. Once you are satisfied with the information, click the [Save Changes] button to actually create the block on your page.
You can come back and edit the Countdown details at any time.
You will probably want to move the Countdown block up higher on your page. To move the it to the desired location or order on the page, refer to the "How do a change the order of blocks on a page" entry.
You may create a Countdown block on any page or on multiple pages. You can also create multiple Countdown blocks on the same page (e.g. if you wish to highlight multiple upcoming activities).
Technical Details: The date arithmetic is done based upon midnight in the Eastern Timezone (ET) in North America (e.g. Toronto or New York time). Therefore, each midnight in ET, the number of days will be decreased by 1.
Bongo4U: How do I add a Facebook Page Feed to my website?
This feature lets you display the most recent posts from a Facebook Page on any page of your website. You can optionally define the width, height, and other parameters for the display, or just take the defaults.
Login to Bongo4U Admin Mode and go to the page that you want to display the tweets on by clicking on that page's link in the navigation.
Once you are on the correct page, hover your mouse over the "Page Menu" link located near the top of the page. The Page Menu will appear.
Hover over the "Add to This Page" option and a sub-menu will appear.
Click on the "Facebook Page Feed" option on the sub-menu. This will ask you for options for your Facebook Page Feed block. You are NOT done yet.
Answer the questions to define what the block should display...
Facebook Page URL: Enter the full URL (web address) of the Facebook Page that you wish to display on your website. For example, "http://www.facebook.com/emerge2" -- This is a case-insensitive field, but it must begin with either "http://www.facebook.com/" or "https://www.facebook.com/"
The remaining fields are optional, but they will help you customize the resulting display.
Width: The width in pixels of the display box. It defaults to 300 pixels if not specified.
Height: The height in pixels of the display box. Leave it empty for the default. Click the "?" help link for details since its default it dependent upon other parameters.
Show Faces: If "No" then only the Page's wall posts will be displayed. If "Yes" then one or two rows of Facebook users who have Liked the Page will be displayed at the bottom of the Page's wall posts in the display box.
The remaining fields let you customize the whether the post headings are suitable for a light or dark web site color theme, and/or what the background color will be for the display box. If you click the default background color code, then a "color selector" widget will pop-up so you can scroll through a 'rainbow' of available color choices and experiment with various settings.
When you are finished, press the [Save Changes] button. This displays the requested wall posts on the current page.
To move the Facebook Page Feed block to the desired location or order on the page, refer to the "How do a change the order of blocks on a page" entry.
Note: If the administrator of the specified Facebook Page has set access restrictions on the Page (e.g. minimum age, not from county A, B or C, etc.), then users will need to be logged into the Facebook system in order for Facebook to provide users with a feed of wall posts, so that the Facebook system knows if a given user satisfies the Page's access requirements. This is a Facebook mandated condition that cannot be bypassed. If a user is not logged in, then a link will be provided with a message asking them to login to access the content (this is all automatic). On the other hand, if the Page has no access restrictions, then there is no need for users to be logged in to see the Page's wall posts.
Bongo4U: How do I add a favicon.ico Icon to my website
To add a small "favicon.ico" browser icon image to your website, upload the "favicon.ico" ICO image into the special, reserved "images/_system" folder.The resulting URL to this file will be:
http://{your_site_domain}/sites/{your_site_code}/images/_system/favicon.ico
The system will automatically recognize the existance of this file and start providing it to users as soon as this file exists. There is no need to enable this feature.
The file must be in the expected ".ico" icon image format.
Bongo4U: How do I add a Google Calendar to a page?
Before you can add a Google Calendar to your Bongo4U site, you must have an existing Google Account.
You can sign up for a Google Calendar here: https://www.google.com/calendar
Once you have done that, you can then display the calendar on your Bongo4U site using the following instructions:
- In the Google Account click "Settings" from the top right of the window.
- Under "Calendar Settings" select the "Calendars" Tab.
- Now click the Name of your Calendar. You will be brought to the "{your_calendar_name} Details" page.
- Find the section that says "Embed This Calendar", copy the code displayed there or click the link to customize the size, etc.
-
NOTE: The default code should look something like this, and will be displayed for you to copy
- Open Bongo4U to the page that you want to add the calendar to.
- Select "Add to this Page..." -> "Raw HTML"
- Paste the contents you have copied in Step 4, and Save Changes.
Updates cannot be made to the calendar through Bongo4U directly.
If you have any questions, please let us know.
Bongo4U: How do I add a Headline or Heading to a page?
Login to Bongo4U Admin Mode and go to the page that you want to make changes to by clicking on that page's link in the navigation.
Once you are on the correct page, hover your mouse over the "Page" link located near the top of the page. The Page Menu will appear.
Hover over the "Add to This Page" option and a sub-menu will appear.
Click on the "Headline" option on the sub-menu. This will add a Headline block to the bottom of the page.
Enter the text for this headline into the form and press the [Save Changes] button.
To move the Headline block to the desired location on the page, refer to the "How do a change the order of blocks on a page" entry.
Alternately, if you are using a WYSIWYG block on the page, you can easily enter your heading text within the WYSIWYG block and then change the line's formatting to be "Headline" or "SubHead".
Bongo4U: How do I add a Logo Group to my Page
Login to Admin Mode and go to the page to which you want to add the content (by clicking that page's link in the navigation). Once you are on the correct page, hover your mouse over the "Page" link and the Page Menu will appear. This gives you options for managing pages.
Hover over the "Add to This Page" option and a sub-menu will appear.
Click on the "Logo Group" option on the sub-menu. This will add a Logo Group block to the bottom of the page.
If desired, you can ADD or EDIT the TITLE of your Logo Group in the provided field. If you would like the TITLE to link to an URL, feel free to enter the web address on the provided field. These are optional fields.
There are 3 display sizes to choose from:
- Small (48x48 pixels)
- Medium (100x100 pixels)
- Large (150x150 pixels)
Simply click on the radio button of the size you wish to use. You can always edit your choice later on. This field is also optional. 'Medium' is chosen by default if you do not pick a size.
Adding logos is very simple:
- On the "Alphabet navigation", click on the letter which the name of your logo starts with
- Find the desired logo from the generated list on the left
- ADD the logo by clicking on the (ADD+) button beside it
That's it! Selected logos will become 'Inactive' in this menu and will be moved to the 'Active" section.
Click on the [Save Changes] button once you are done.
Bongo4U: How Do I Add a Map to my Website?
1. Visit https://maps.google.com/
2. Search for the address that you would like to show on your site.
3. Once you have found the address you would like to show on your site, make sure it is centered on the map.
4. In the top left corner, click the Menu
.4. Click Share or Embed map.
5. At the top of the box that appears, choose Embed map
6. Choose the size you want, then copy the HTML embed code and paste it into a new or existing Raw HTML block on the page that you prefer within your Bongo4U Website.
(Google support documentation)
Bongo4U: How do I add a new logo to the Bongo4U Logo Library?
If you require a specific logo which is not found under the Bongo4U Logo Library, we can look into adding it to the Bongo4U Logo Library.
Login to Admin Mode and go to the page on which you want to make changes. Click on that page's link in the navigation.
Once you are on the correct page, locate the block that contains the content you want to delete. Hover your mouse over the "Block" link for that block and the Block Menu will appear.
Click the "Edit" link on the Logo Group Block Menu. You will then see your Logo Group block and it's content. You should see the Alphabetical navigation and a link called "Logo not found?" within the navigation. Click on this link and follow the instructions.
Likewise, you can also directly email us at support@bongo4u.com listing the name of the company or brand which you would like to add. Include their website address if you know it. We will look-up their logo (if it is publicly available online) and consider adding it to the Bongo4U Logo Library.
Bongo4U: How do I add a new page to my website?
Login to Admin Mode and then hover your mouse over the "Page:" link near the top of the page. This will cause the Page Menu to be displayed. Hover your mouse over the "Pages" option and a sub-menu will be displayed. Click the "Add New Page" option on the sub-menu.
You will be asked to provide some information about the new page as follows:
Short Title: This is the name which will be used in your site's navigation or menus to represent this page. Enter a short, mixed-case name for this page (e.g. "Contact", "About Us", "Products").
Long Title: This name can optionally be displayed at the top of each page or used for other purposes. It should be a short phrase the mentions what the page is for, or what is on the page. The Long Title is included in the page's overall title along with the Site Name and the Short Title.
In other words, the page's overall title is composed of: "Site Name - Short Title - Long Title"
The page's overall title is: (a) Displayed at the top of the web browser window when a user is viewing this page, (b) the default name for user bookmarks or favorites, and (c) is used by search engines to determine what this page is about and to assist with its page rank determinations.
Path: If this new page is a main page that should be included in the site's general navigation, then select the "/" (top) option.
However, if this new page should be added underneath an existing page, or as a sub-page of an existing page, then select the associated "parent" page for this new page. For example, if the new page will contain the product details for product 123, and if you had already created a general Products page with a Name of "/products", then select the "/products" entry as the Path for this new product 123 page.
Name (for URL path): This is the unique sub-address of this new page. It is appended to the site's domain name to generate the unique URL for this page. For example, if your site uses domain name www.example.com and if you enter "contact" for this field, then this new page's URL will be www.example.com/contact . The Name can contain any combination of letters (a-z), numbers (0-9), hyphen (-) or underline (_) characters. It cannot contain any other characters, for example, it cannot contain any spaces, commas or periods/dots. The following names are reserved and cannot be used: bongo4u, images, includes, javascripts, styles.
Click the [Save Changes] button to create the new page.
Bongo4U: How do I add a Photo Gallery to a page
- Login to Bongo4U Admin Mode and go to the page that you want to add the Gallery to by clicking on that page's link in the navigation.
- Once you are on the correct page, hover your mouse over the "Page Menu" link located near the top of the page. The Page Menu will appear.
- Hover over the "Add to This Page" option and a sub-menu will appear.
- Click on the "Gallery" option on the sub-menu. This will add a Gallery block to the bottom of the page. You are NOT done yet.
- Set the initial block options to suit your preference (or just take the defaults):
- Thumbnail Height: Set the height of the gallery thumbnail images in pixels. The thumbnail widths will be automatically determined based upon the aspect ratio (shape) of each image. Enter a positive integer between 24 and 600. If you don't know what to use, try 120 and adjust it higher or lower later if you don't like the size of the resulting thumbnail images.
- Space Between Thumbnails: Increases or decreases the spacing or gap between the thumbnails.
- Justify Thumbnails: If enabled, will left and right justify each row of thumbnails. If disabled, the rows of thumbnails will only be left justified.
- Random Order Of Images: If enabled, each invocation of the gallery block (page) will display the images in a different order. If disabled, then the images will always be displayed in the same order.
- Image Captions: If enabled, then you will be able to enter a caption or short description for each image (a new field will appear below each filename).
- You need to prepare each gallery image by resizing them to be a maximum width of 1600 pixels and a maximum height of 1600 pixels. They don't all need to be the same width or the same height, but images that are wider or higher than 1600 pixels will be rejected since it will take the page too long to load because it needs to dynamically generate a thumbnail image for each gallery image. Any images that don't exceed 1600 pixels for width or height do not need to be resized. Instructions: Photo Resizing & Cropping Help
- For each image that you want to upload into your gallery, click one of the [Browse Images] buttons. In the pop-up window, click the "Upload" tab and follow the simple instructions. By default, the gallery form contains fields for up to ten images. If you need more images, just click the "Add More Images" link, which will add fields for ten more images each time it is clicked, up to a maximum of 75 images in a gallery. Repeat for each image you wish to add to this gallery.
- When you are finished, press the [Save Changes] button. This creates your gallery at the bottom of the current page.
Note 1: If you receive an error after pressing [Save Changes] then the error messages will tell you which images are the wrong size. Resize those images and re-upload them into the Gallery block before continuing. Do NOT bypass the size error.
Note 2: How to resize and/or crop your photos before uploading into a Gallery: Photo Resizing & Cropping Help
To move the Gallery block to the desired location on the page, refer to the "How do I change the order of blocks on a page" entry.
To add or replace Gallery Images (i.e. update an existing Gallery), refer to the "How do I add or replace Slideshow Images" entry since the method is the same for Slideshow and Gallery blocks.
Bongo4U: How do I add a Product?
Login to Bongo4U Admin Mode.
Hover over the "Products..." option on the Page menu, and click on the "Add New Product" option. If you don't have a "Products..." option on your Page menu, then refer to help entry "How do I Enable my Site for Products".
Enter the desired information for the product that you wish to add. Most of the fields are optional so enter as much or as little as you wish. However, the Product SKU and Product Name fields are mandatory.
The Product SKU code must be unique across all of the products that you load into the system. If you don't have Product SKUs, then just load a unique code or number for each product (e.g. 1, 2, 3, or product1, product2, sku001, sku002, etc. -- any unique code per product).
Beside each of the input fields on the Add Products form is a "?" link. Clicking any of the "?" links will display help about that specific input field. For example, there are special features if you load a promotional Start and End date, click the "?" help link beside the promotional fields for details. There are also many format and link options available within the Long Description field, press its "?" link for details. Use the "?" help links to become more familiar with what your options are for each field.
You can upload either or both a small thumbnail photo and/or a larger product photo. You can also upload a "top" and/or "bottom" product photo. The uploaded photos will automatically be displayed with the product information. The top photo will be displayed at the top of the product detail page, and the bottom photo will be displayed at the bottom. The thumbnail photo will be displayed in product category listings and any promotional listings. The larger product photo will be displayed on the product detail page beside the other product details such as price, sku, etc. Photos make the product data much more interesting and appealing for most visitors, but they are optional.
Additional Info: Read the "How do I edit a Product" entry.
Bongo4U: How do I add a Slideshow to a page?
- Login to Bongo4U Admin Mode and go to the page that you want to add the Slideshow to by clicking on that page's link in the navigation.
- Once you are on the correct page, hover your mouse over the "Page Menu" link located near the top of the page. The Page Menu will appear.
- Hover over the "Add to This Page" option and a sub-menu will appear.
- Click on the "Slideshow Plus" option on the sub-menu. This will add a Slideshow Plus block to the bottom of the page. You are NOT done yet.
- You need to prepare each slideshow image by resizing and cropping them all to be the same size. Select one of the sizes for the "Display Size" parameter at the top of the Slideshow block, then resize each of your images to be exactly this size, before uploading them into the Slideshow block. Instructions: Photo Resizing & Cropping Help
- For each image that you want to upload into your slideshow, click one of the [Browse Images] buttons. In the pop-up window, click the "Upload" tab and follow the simple instructions. By default, the slideshow form contains fields for up to five images. If you need more images, just click the "Add More Images" link, which will add fields for five more images each time it is clicked, up to a maximum of 40 images in a slideshow. Repeat for each image you wish to add to this slideshow.
- When you are done uploading images, you may optionally adjust any of the slideshow block's parameters at the top, or just take the defaults.
- If you enable the Captions option, then you will be able to enter a Caption phrase for each image.
- If you enable the Links option, then you will be able to enter a clickable Link URL for each image.
- When you are finished, press the [Save Changes] button. This creates your slideshow at the bottom of the current page.
Note 1: If you receive an error after pressing [Save Changes] then the error messages will tell you which images are the wrong size. Resize those images and re-upload them into the Slideshow block before continuing. Do NOT bypass the inconsistent size error.
Note 2: How to resize and/or crop your photos before uploading into a Slideshow: Photo Resizing & Cropping Help
To move the Slideshow Plus block to the desired location on the page, refer to the "How do I change the order of blocks on a page" entry.
To add or replace Slideshow Images (i.e. update an existing Slideshow), refer to the "How do I add or replace Slideshow Images" entry.
Bongo4U: How do I add a Testimonial?
Login to Bongo4U Admin Mode.
Hover over the "Testimonials..." option on the Page menu, and click on the "Add New Testimonial" option.
Enter the desired information for the testimonial that you wish to add. There are only two fields, and both are required fields.
For the Testimonial field, enter the quote, testimonial or comment text. It can be multiple sentences. Please enter it as it should be displayed regarding using proper sentence case. It will be wrapped in accordance with how much space is available when it gets displayed.
For the Author field, enter the person's name (the author of the testimonial comment) and optionally add their title or organization affiliation if you wish. You can use full names, or initials, or whatever is your preference. For example, "Jane Smith, CEO, ACME Widgets Ltd." or a shorter version with only an initial for surname: "Jane S., ACME Widgets"
Optionally, you may put each testimonial into a category. If testimonials are put in categories, then the Testimonial block (used to display the testimonials on any page(s) of your website) can be used to only select testimonials from a given category, if you wish. If you just want to leave all of the testimonials in one combined default group, then just ignore the category question (leave it empty).
Beside each of the input fields on the form is a "?" link. Clicking any of the "?" links will display help about that specific input field. Use the "?" help links to become more familiar with what your options are for each field.
Add as many testimonials as you wish to have displayed on your site. The Testimonial block is able to display one or multiple testimonials and you can set it to select a random testimonial each time a page is displayed. So having more testimonials to select from is often beneficial.
Additional Info: Read the "How do I Edit a Testimonial" entry.
Bongo4U: How do I add a Twitter Feed to my website?
This feature lets you display the most recent tweets from a Twitter account on any page of your website.
(This feature changed in June 2013 due to Twitter forcing all websites to extract tweets in a different manner.)
Login to Bongo4U Admin Mode and go to the page that you want to display the tweets on by clicking on that page's link in the navigation.
Once you are on the correct page, hover your mouse over the "Page Menu" link located near the top of the page. The Page Menu will appear.
Hover over the "Add to This Page" option and a sub-menu will appear.
Click on the "Twitter Feed" option on the sub-menu. You are NOT done yet.
Follow the step-by-step instructions that are displayed.
After you have finished the last instruction (i.e. you have copied the generated HTML code into the Bongo4U block as instructed), press the [Save Changes] button. This displays the requested tweets on the current page.
To move the Twitter Feed block to the desired location or order on the page, refer to the "How do a change the order of blocks on a page" entry.
Bongo4U: How do I add content to a page?
Login to Admin Mode and go to the page to which you want to add the content (by clicking that page's link in the navigation). Once you are on the correct page,hover your mouse over the "Page" link and the Page Menu will appear. This gives you options for managing pages.
Hover over the"Add to This Page" option on the Page Menu you will see items that let you add various types of content "blocks" to a page, such as a headline block, an image block, a WYSIWYG block, etc. The most common and flexible type of block is the WYSIWYG block. Selecting the type of block you want to add will add a new block of that type to the bottom of the current page.
Enter the desired content into that new block and then click the [Save Changes] button.
For types of content, refer to the "What types of content can be added to a page?" entry.
To move the new block to a different location on the page, refer to the "How do a change the order of blocks on a page" entry.
Bongo4U: How do I add links to Facebook, Twitter, YouTube, Google+, LinkedIn, etc.
You can add a "Social Widget" block to any page. It will let you add links to many social networking sites. Just indicate which ones you want to add links to and then it will prompt you to enter the URL (website address) for each of them.
You can also optionally add a Facebook 'Like' button to your website page(s) using this block.
You can also select small, medium or large sized icons be used, and indicate your desired aligment (left, center, right) for the icons.
INSTRUCTIONS:
Login to Bongo4U Admin Mode and go to the page that you want to add the Social Widget block to by clicking on that page's link in the navigation.
Once you are on the correct page, hover your mouse over the "Page Menu" link located near the top of the page. The Page Menu will appear.
Hover over the "Add to This Page" option and a sub-menu will appear.
Click on the "Social Widget" option on the sub-menu. This will add a Social Widget block to the bottom of the page. You are NOT done yet.
Click the checkbox beside the links which you want to use. The available options are: Twitter, YouTube, LinkedIn, Google+, Facebook. As you enable each link option, you will be prompted for the URL (web address) to your Twitter, Facebook, YouTube, etc., page on that network. The first part of each URL will already be displayed. You only need to enter the ending portion of the URL. However, if you want to enter a totally different URL, you may also enter a full URL starting with "http://" or "https://".
Also specify if you want a Facebook Like button added to the current page of your website.
Indicate if you want to use small, medium or large sized icons for these social links. A traditional set of icons will be used, and all of the selected icons will be the same size based upon your size selection. Also indicate if you want the icons to be on the left side, centered or on the right side of your page.
Once you are satisfied with the information, click the [Save Changes] button to actually create the block on your page.
You can come back and edit the Social Widget details at any time.
You will probably want to move the Countdown block up higher on your page. To move the it to the desired location or order on the page, refer to the "How do a change the order of blocks on a page" entry.
You may create a Social Widget block on any page or on multiple pages (for example, on the Home page and the Contact Us page).
Bongo4U: How do I add Meta tags to a page?
Login to Admin Mode, go to the page which you want to change, and hover over its "Page:" link near the top of the page. This will cause the Page Menu to be displayed. Click the "Edit this Page" link on the Page Menu.
Scroll past the first few fields on this form. The Meta Tags are located near the bottom of this form.
Meta Description: This should be a long description in sentence format that describes what the user can find on this page. It can be one or a few sentences long. Search engines use the Meta Description field in various ways, but if it contains a representative description of the page's content then it can be beneficial to the page's search engine ranking for user searches. You should try to have a different Meta Description for each page on your site.
Meta Keywords: This field is optional and if it is populated it should contain a list of keywords that users might use in search engines to locate this page. Most search engines ignore this meta tag therefore there isn't much if any benefit in populating this list of keywords.
Click the [Save Changes] button.
Bongo4U: How do I add more Admin Usernames to my website?
If your admin username is the Site Owner or if it has the "User Account Administrator (Add/Edit/Delete Users)" privilege, then you can login to your site's admin area and create new admin accounts for your site.
After you login, hover over the Page Menu, then over "My Site..." and click the "Add New User" option.
Enter this person's email address, name, etc., and give them the desired access privileges (e.g. can update pages, can update products, etc.). Click the [Save Changes] button when you are done and the new username will be created.
Notes:
- If you are adding a user who already has access to a different Bongo4U site, the system will detect this after you enter their email address (the first field), and will let you link that username to your site without having to re-enter their username, first name, last name, etc. However, you will still be able to specify the access permissions that they should have to your site.
- The username that you specify must be unique across all Bongo4U sites.
Bongo4U: How do I add or change Slideshow Images
For an existing Slideshow block, these instructions show you how to add additional images to your Slideshow, or how to replace or remove an existing image from your Slideshow.
- Login to Bongo4U Admin Mode and go to the page that contains the Slideshow by clicking on that page's link in the navigation.
- Once you are on the correct page, find the "Block: Slideshow Plus" link on that page and click it (to go into edit mode).
- To Remove an Image from this Slideshow: Remove/clear its "Filename" field. When done making changes, click the [Save Changes] button.
- To Add an additional Image to this Slideshow: Click the "Add More Images" link at the bottom of the list of image filenames. This will display five more entries for additional images. Populate the first open entry as described below. (Skip the next step, then continue with these instructions)
- To Replace an existing Image within this Slideshow: Determine which of the existing filenames, in the list of existing image filenames, you wish to replace. This is the entry that you will update.
- You need to prepare each slideshow image by resizing and cropping them all to be the same size. The "Display Size" parameter at the top of the Slideshow block will show you the size that each image needs to be, then resize each of your new or replacement images to be exactly this size before uploading them into the Slideshow block. (Do not change the Display Size.) Instructions: Photo Resizing & Cropping Help
- For each image that you want to upload into your slideshow (to add or replace), click the [Browse Images] button in the entry you will be populating or replacing/updating. In the pop-up window, click the "Upload" tab and follow the simple instructions. By default, the slideshow form contains fields for up to five images. If you need more images, just click the "Add More Images" link, which will add entries for five more images each time it is clicked, up to a maximum of 20 images in a slideshow. Repeat for each image you wish to add or replace in this slideshow.
- When you are done uploading images, you may optionally adjust any of the slideshow block's parameters at the top, or more likely, just leave them as-is.
- If the Captions option is enabled at the top of this slideshow, then you will be able to enter or update a Caption phrase for each image that you added or replaced.
- If the Links option is enabled at the top of this slideshow, then you will be able to enter a clickable Link URL for each image that you added or replaced.
- When you are finished, press the [Save Changes] button. This saves (implements) your slideshow updates.
Note 1: If you receive an error after pressing [Save Changes] then the error messages will tell you wish images are the wrong size. Resize those images and re-upload them into the Slideshow block before continuing. Do NOT bypass the inconsistent size error.
Note 2: How to resize and/or crop your photos before uploading into a Slideshow: Photo Resizing & Cropping Help
To add a new slideshow to your website, refer to the "How do I add a Slideshow to a page" entry.
Bongo4U: How do I add Tabbed Sections within a page?
If you have a long page and wish to split the page's content into sections that are selectable by clicking on a set of tabs, then use "Tabbed Sections."
This feature can be implemented in any WYSIWYG block by embedding some special tags within the page's content.
All you do is insert a "tabnav" tag at the beginning of each tab section and give each tab section a name. The system uses the tab section names to create the tabs along the top of the first tabbed section.
If the content of your last tabbed section goes to the bottom of the page, then you are done. However, if you wish to end the tabbed sections before the end of the page, then just insert an optional "end" tabnav tag where you want the tabbed sections to end.
EXAMPLE
{{bongo4u=tabnav|title=Tab 1 Name}}
... content ...
{{bongo4u=tabnav|title=Tab 2 Name}}
... content ...
{{bongo4u=tabnav|title=Tab 3 Name}}
... content ...
{{bongo4u=tabnav|end}}
DETAILS
The "tabnav" tags can go anywhere within a WYSIWYG block. It is easiest to put each tabnav tag on a separate line (but this is not required).
Each tabnav tag must begin with: {{bongo4u=tabnav| ........ }}
Use the pipe character ("|") as the option delimiter within the tag.
Valid tabnav options are:
title=Abc Def
url=http://www.mycompany.com/target-page
end
The "title" option is required at the beginning of each tab section. Use mixed-case. Do not put quotes around the title name. The title name can contain spaces, but it cannot contain quotes, special characters or mnemonics that begin with &.
The "url" option is optional. If the "url" option is present, then it changes the tab to redirect to the specified URL (instead of displaying content within the tab). Do not put quotes around the specified URL. The specified URL must be a fully-qualified URL (i.e. it must begin with "http://" or "https://") and it cannot contain spaces, quotes or special characters. However, traditional URL-related characters are valid, such as :, /, ?, &, =. Accented characters within the URL might be problematic.
The "end" option is optional, must be the only option on a tag when it is specified, and can be put at the bottom of the last tabbed section if any non-tabbed content will be needed after the tabbed sections on the page. However, if the tabbed sections go to the end of the page, then the "end" option is not needed.
Bongo4U: How do I change the names associated with a page?
Login to Admin Mode, go to the page you want to change, and hover over its "Page:" link near the top of the page. This will cause the Page Menu to be displayed. Click the "Edit this Page" link on the Page Menu.
You may update the Short Title and/or Long Title values using this form.
Short Title: This is the name that will be used in your site's navigation or menus to represent this page. Enter a short, mixed-case name for this page (e.g. "Contact", "About Us", "Products").
Long Title: This is included in the page's overall title along with the Site Name and the Short Title. The page's overall title is: (a) Displayed at the top of the web browser window when a user is viewing this page, (b) the default name for user bookmarks or favorites, and (c) is used by search engines to determine what this page is about and to assist with its page rank determinations. In order words, the page's overall title is composed of: "Site Name - Short Title - Long Title"
Click the [Save Changes] button to update the page.
There is more information about each of the above fields in the "Add a New Page" entry.
Bongo4U: How do I change the order of blocks on a page?
Login to Bongo4U Admin Mode and go to the page on which you want to make changes. Click on that page's link in the navigation.
Once you are on the correct page, find the block that you wish to move and hover your mouse over the "Block" menu link located just above that block. The Block Menu will appear.
Hover over the "Move" option on the Block Menu and a sub-menu will appear. Select the appropriate option from the sub-menu:
- To Top - Moves the current block to the top of the page.
- Up - Moves the current block up one location, ahead of the block currently above it.
- Down - Moves the current block down one location, below the block currently below it.
- To Bottom - Moves the current block to the bottom of the page.
Bongo4U: How do I change the order of the pages in the navigation?
To start, login to Admin Mode.
There are two ways to change the order of pages in your websites.
The first method involves going to the page to be moved. For example, if you wish to move the location of the "Contact" page, then click on the "Contact" link in the navigation area so that it becomes your 'current' page. Hover over the "Page:" link near the top of this page. This will cause the Page Menu to be displayed. Hover over the "Move This Page" option of the Page Menu and a sub-menu will be displayed. If you wish to move this page earlier or higher or sooner in the navigation, then click the "Before" link on the sub-menu. Alternatively, if you wish to move this page later or lower in the navigation, then click the "After" link on the sub-menu.
The second method of changing the order of the 'current' page has to do with placing the page as a sub-page of another page. To do this, hover over the "Page:" link near the top of the page to get the Page Menu. Click the "Edit this Page" link. On the resulting form, change the "Path" field to the new 'parent' page for the current page. After you click the [Save Changes] button, then the current page will be moved to live below or under its new 'parent' page.
Bongo4U: How do I create an Email Form on a page?
How to create a contact form, request form or other form, so that users can enter information into an online form and the system can automatically email that information to your email address.
Login to Admin Mode and go to the page that you want to the online form added to by clicking on that page's link in the navigation (or create a new page if you want the form on a new page).
Once you are on the correct page, hover your mouse over the "Page" link located near the top of the page. The Page Menu will appear.
Hover over the "Add to This Page" option and a sub-menu will appear.
Click on the "Email Form" option on the sub-menu. This will add an EmailForm block to the bottom of the page.
You will be asked some information about your new form, such as what email address you want the user input sent to, whether you want to add a hard-coded preamble or postamble to the automatically generated email message, if you wanted to display a "Thank you for ....." message after the user has submitted their information, whether you want a CAPTCHA challenge box generated, etc. Enter your answers to the initial block of questions.
Next you will be able to add any number of questions to your form. You can select the type of answer that you will allow for each of your questions, such as a Single Line answer, a Multi-Line answer (text area), a select box, radio buttons, or checkboxes. There is additional help information beside these fields to describe how to select each possible option. You may enter any number of questions.
You may optionally change the order of the questions using the up-arrow and down-arrow buttons.
Once you are done entering the questions, press the [Save Changes] button.
Test It: You should now use your new form as a user and make sure it works as desired. See if the questions are as you expected, and submit some answers to receive a test email to the email address that you specified.
To move the EmailForm block to the desired location on the page (if there are multiple blocks on the current page), refer to the "How do a change the order of blocks on a page" help entry.
To add a CAPTCHA Challenge Box to an existing Email Form, refer to the "How Do I Add a CAPTCHA Challenge Box to an Email Form" help entry.
Bongo4U: How do I delete a page?
Login to Admin Mode and go to the page which you want to delete.
Before you can delete a page from your website, you must first delete all content blocks from that page. To delete a content block, hover over the "Block:" link located just above each content block. This will cause the Block Menu to appear. Click on the "Delete" link on the Block Menu to remove that block along with all of its content. Once deleted, the content cannot be retrieved.
Once you have deleted all content blocks from the current page, then hover over the "Page:" link near the top of the page. This will cause the Page Menu to be displayed. Click the "Delete This Page" link on the Page Menu. The page will be removed.
Bongo4U: How do I Delete a Product?
Login to Bongo4U Admin Mode.
Hover over the "Products..." option on the Page menu, hover over the Category that contains the product to be deleted, and click on the name of the product to be deleted. If you don't have a Products... option on your Page menu, then refer to help entry "How do I Enable My Site for Products".
You will see the Edit Products form.
For the Status field, select the "Delete" option.
Click the [Save Changes] button to delete this product.
Note: Removing the "Product Catalog" and/or "Promotional Products" blocks from your site will only stop the display of your products, it will not delete your products. So if you accidentially delete your "Product Catalog" block, don't worry, your products are still there. Just add the "Product Catalog" block onto any page of your site, and your stored products will resume being displayed on your site.
Bongo4U: How do I delete a Testimonial?
Login to Bongo4U Admin Mode.
Hover over the "Testimonials..." option on the Page menu, then hover over the testimonial to be deleted, and click on its name.
You will see the Edit Testimonials form.
At the bottom of this form, click the "(Delete this testimonial)" link. It will ask for confirmation. Once confirmed, then that testimonal will be deleted from your site.
Note: If you accidentially delete the Testimonials block from your site, don't worry, your testimonials are still there. Just add the "Testimonial" block onto any page of your site, and your stored testimonials will resume being displayed on your site.
Additional Info: Read the "How do I Add a Testimonial" entry.
Bongo4U: How do I delete content from a page?
Login to Bongo4U Admin Mode and go to the page on which you want to make changes. Click on that page's link in the navigation.
Once you are on the correct page, locate the block that contains the content you want to delete. Hover your mouse over the "Block" link for that block and the Block Menu will appear.
If you want to delete some of content from within this block, then click the "Edit" link on the Block Menu, update the block to remove the portion of the content that you no longer want, and click the [Save Changes] button.
Or, if you want to delete the entire block, including all of its content, then select the "Delete" option on its Block Menu.
Bongo4U: How do I display an RSS Feed on my website?
This feature lets you display the RSS feed from another website, blog, twitter account, etc., on your website. You can define how many entries from the RSS feed are to be displayed on your website.
Login to Bongo4U Admin Mode and go to the page that you want to display the RSS feed on by clicking on that page's link in the navigation.
Once you are on the correct page, hover your mouse over the "Page Menu" link located near the top of the page. The Page Menu will appear.
Hover over the "Add to This Page" option and a sub-menu will appear.
Click on the "RSS Feed Widget" option on the sub-menu. This will add an RSS Feed Widget block to the bottom of the page. You are NOT done yet.
Answer the questions to define what the block should display...
RSS Feed URL: Enter the URL of the RSS feedback from the website, blog, twitter account, etc., that you wish to display on your website. The URL should start with "http://".
API Key for this site: This display widget uses publicly available code from Google. Google requires that each website obtain a free "API Key" to use its code. This is an easy, quick form to fill in, and then your API Key is immediately provided to you. Just click the provided link called "get a free key" which will open the form in a new window. All you enter in this form is the URL (domain name) of your website and click the [Generate API Key] button. Then copy-and-paste the generated API Key into the "API Key for this site" field in the RSS Feed Widget block. The API Key will be a long series of letters and numbers altogether in one long string of characters.
Number of entries to display: Enter a positive integer (1-99). Enter a number between 1 and 99 which will control how many entries from the RSS Feed URL get displayed in this block on your website. The most recent entries are displayed first. Therefore, if you enter "5" then the 5 most recent entries from the RSS Feed URL will be displayed, with the most recent (newest) entry listed first.
Milliseconds between transitions: Enter a positive integer (500-99999). 1000 milliseconds is 1 second, so entering 5000 will define a 5 second delay before the widget highlights the next entry from the feed. Do not enter a comma, only enter digits (e.g. "5,000" is bad, but "5000" is good).
CSS Code for Display Box: This can be ignored. This is for advanced users who understand CSS coding, so they can tweak the look (style) of the resulting display box.
When you are finished, press the [Save Changes] button. This displays your RSS Feed on the current page.
To move the RSS Feed Widget block to the desired location or order on the page, refer to the "How do a change the order of blocks on a page" entry.
Bongo4U: How do I display Testimonials on my site?
Testimonials get displayed on your site wherever you add a "Testimonials" block, which can be added on any page. You must add a Testimonials block to at least one page of your site (or your testimonials won't be seen).
When you add the "Testimonials" block, you will be given some options to customize how the testimonials will be displayed, as follows:
- Display Layout: You can select to have the testimonials displayed in a List or one at a time in a Slideshow. (This option only applies if you select to have more than one testimonial displayed at a time.)
- Number of testimonials to display: The default is "All" but you can select from many possible limits (e.g. All, 1, 2, 3, 4, 5, 10, 15, 25, etc.).
- Method of Selection: Random, Newest or Oldest
- Sort entries by: Random order, Newest first, Oldest first
Some display options are only available in some circumstances. For example, if you select the Slideshow display layout, then you will be provided with two additional options: one to control the slideshow Duration (how many seconds to display each testimonial before going to the next one) and slideshow Transition Effect (e.g. Fade, Slide, Wipe, Zoom, etc.).
Some sites like to display one random testimonial for each Testimonial block and they also add Testimonial blocks on various pages throughout their site. Other sites like to also have a testimonial page and to display a random 10 (or All) testimonials on that page. Others like to display a random 3 testimonials on a specific page of their site. It's up to you.
You must add at least one Testimonials block to your site, otherwise the testimonials will never be displayed.
Next Step: Read the "How do I Add a Testimonial" entry.
Bongo4U: How do I display the "Last Modified Date" on a page?
You can add a special tag anywhere within a WYSIWYG block to display the date that the current block was last updated by any Admin user.
This is sometimes helpful if users need to know the last time that a given page was updated (e.g. recently or not for a long time).
All you need to do is to insert either of the following special tags anywhere within a WYSIWYG block, and when the page is displayed on the website, the system will lookup the last-modified-date for that block and display it for the user.
- To only display the Date (not time) use tag: {{bongo4u=modified_date}}
- To display both the Date and Time use tag: {{bongo4u=modified_date_time}}
For example, you could display a line like the following at the top or bottom of the page (or anywhere):
Last Updated: {{bongo4u=modified_date_time}}
The special tags can be coded in lowercase, uppercase, or mixed-case. There cannot be any spaces between the opening '{{' and closing '}}' brackets.
Bongo4U: How do I edit a Product?
Login to Bongo4U Admin Mode.
Hover over the "Products..." option on the Page menu, hover over the Category that contains the product to be edited, and click on the name of the product. If you don't have a "Products..." option on your Page menu, then refer to help entry "How do I Enable my Site for Products".
You will see the Edit Products form.
Change any of the fields as desired.
Click any of the "?" help links beside each field for details or suggestions.
Click the [Save Changes] button to store your revisions.
Additional Info: Read the "How do I put a Product on Promotion" entry.
Bongo4U: How do I edit a Testimonial?
Login to Bongo4U Admin Mode.
Hover over the "Testimonials..." option on the Page menu, then hover over the testimonial to be edited, and click on its name.
You will see the Edit Testimonials form.
Change any of the fields as desired.
Click any of the "?" help links beside each field for details or suggestions.
Click the [Save Changes] button to store your revisions.
Additional Info: Read the "How do I display Testimonials on my site" entry.
Bongo4U: How do I Enable my Site for Products?
Login to Admin Mode.
Hover over the "My Site..." option on the Page menu, and click the "Site Properties" option.
On the site properties form, select the "Enabled" option for the Products field.
Click the [Save Changes] button.
A new option called "Products..." will now appear on the Page menu.
Next Step: Read the "How do I add a Product" entry.
Bongo4U: How do I handle bad page links from search engines (from old removed pages)
Search engines tend to keep links to all of the pages of your site "forever", even after a page has been removed or renamed.
Or if you've migrated your website from elsewhere into Bongo4U, how do you trap all of those old page links in Google, and other search engines, and have users arrive at your new website? You don't want to lose all of that valuable traffic from search engines!
It's easy to do in Bongo4U!
By default, Bongo4U will display an empty page with an error message that looks like: Sorry, but this page cannot be found: /bad_address.... That's a good start; you at least got the user to your website, but you can do much better than this default empty page that only displays a one-line error message.
You can optionally create a hidden page with a special Page Name (URL) of "page-not-found". You can put whatever you want on this page (e.g. a WYSIWYG block with your own custom suggestions for the "lost" user). You could provide some links to some popular pages on your site or just recommend that they click any of the navigation links shown on your site. But you should probably provide them with some links within your commentary to, for example, your home page, your features or other beneficial page(s), your contact page, etc., just to give them some suggestions to help them get "into your site".
For advanced users that have Designer level permission to your site, you could also optionally create a custom layout template for this custom page-not-found page, to affect its styling information.
Of course, this is all optional. Bongo4U by default will automatically redirect bad links to an empty page with the above stated one-line error message. The suggestions presented here are all optional, but they do provide the user who clicked on a stale search engine link, with more information about your website and some suggestions to get them going (instead of only saying, "Sorry...").
Go ahead and create a new hidden page with a Page Name (URL) of "page-not-found", add a WYSIWYG block to it, and enter some comments. Then invoke your website with an invalid ending to your URL (e.g. "www.mycompany.com/bad") to see your custom error page. If you don't like it, then just delete the page-not-found hidden page or further customize it until it contains the content that you suits your needs.
The bottom line is to not lose users who click on old, stale search engine links, but provide them with information about your website or organization to engage or compel them into looking further.
Bongo4U: How do I login to Admin Mode on my website?
To login to Admin Mode, enter the URL or address of your website into your web browser and add "/bongo4u" onto the end of your URL. For example, if your website is www.example.com then you would go to www.example.com/bongo4u to login to your Admin Mode.This will redirect you to a secure login form.
Enter your Bongo4U user-ID and password into this form and click the [Login] button.
You will be redirected back to your Bongo4U website, and you will now be able to update existing pages, add new pages, and make other changes and enhancements to your website based upon the permissions of your user-ID.
Bongo4U: How do I Move or Remove Logos?
Login to Admin Mode and go to the page on which you want to make changes. Click on that page's link in the navigation.Once you are on the correct page, locate the block that contains the content you want to delete. Hover your mouse over the "Block" link for that block and the Block Menu will appear.
Click the "Edit" link on the Logo Group Block Menu. You will then see your Logo Group block and it's content.Hover over the logos in the "Active section" and you can change the display order or remove any of them from the Logo Group. You may do so by clicking on the button beside the logo: You can move it "UP" or "DOWN" or click on "X" to remove it.
Click on the [Save Changes] button once you are done editing.
Bongo4U: How do I organize a large number of Images or Photos?
You can easily organize your images into folders. You can specify a folder when you initially upload each image, or you can move an image into a folder at a later point in time.
To move existing images into a folder, go into the Image Manager while editing any WYSIWYG block.
Create a New Folder
If you will be moving images into a new folder, you will need to create that new folder first by clicking the "Folders" tab, entering the name of the new folder into the input box which is beside the "images" line in the table, and pressing the [Create Folders] button.
Use an Existing Folder
To move existing images into an existing folder, click on the "Manage Files" tab and then from the "Action" drop-down box select the "Move" option. The "Destination" drop-down box will appear. Select the desired destination folder from this drop-down box.
Now for each file that you wish to move into this selected destination folder, click (enable) the checkbox beside each such file in the list of files. Once you are finished selecting files to be moved into the folder, then click the [Move Files] button (at the bottom of the list of files).
View Folders
Any time you are in the Image Manager, you can browse or select the images in any folder by selecting the desired folder using the "Change Folder" drop-down box (at the top-right corner of the Image Manager window).
Bongo4U: How do I put a Product on Promotion?
Login to Bongo4U Admin Mode.
Hover over the "Products..." option on the Page menu, hover over the Category that contains the product to be edited, and click on the name of the product. If you don't have a "Products..." option on your Page menu, then refer to help entry "How do I Enable my Site for Products".
You will see the Edit Products form.
Note: A product is considered "on-promotion" if: (a) it has a valid date specified for both its Promotion Start Date and Promotion End Date; and (b) today's date is between or on these start and end dates.
Enter a valid date in the Promotion Start Date and Promotion End Date fields. These dates could represent an upcoming future period of time, allowing you to pre-schedule the promotional period.
Optionally, enter a Promotional Price. If entered, this price will be emphasized during the on-promotion days, but it will not be displayed on non-promotion (regular) days. It is an optional field.
Click any of the "?" help links beside each field for details or suggestions.
Click the [Save Changes] button to store your revisions.
Additional Info: Read the "How do I take a Product Off Promotion" entry.
Bongo4U: How do I setup my domain name to point to my website?
To setup your own domain name to point to your Bongo4U website, you will need access to your domain name's DNS configuration wherever your domain name is hosted. Perhaps your ISP or website service provider hosts your domain name's DNS information for you. Someone with access to your domain name's DNS information will need to make the domain name changes described in the second step below.There are two steps in this process.
Step 1 of 2
Send an email to support@bongo4u.com and include the following in your email message:
- The following domain name(s) will be changed to point to my Bongo4U website: _____________, ____________ [etc....]
- My Bongo4U website's current URL is: http://________.bongo4u.com
We will add those domain names into the Bongo4U Domain Name Table and have them point to your website.
Once we confirm that your domain names have been added to the Bongo4U Domain Name Table, then proceed with step 2.Step 2 of 2
In your domain name's DNS information, you will need to change the IP address of your domain name(s) to be the following IP address: 216.185.157.172
(Note: Previous to June 14, 2012 the IP address was 64.40.107.37, but this address has now been deprecated and it was taken off-line after June 20, 2012. Use only the above active IP address.)
Please ensure that you change the IP address of your base domain name(s) as well as its "www." sub-domain alias or related CNAME record.
Once the above two steps have been completed and your IP address changes have propagated across the internet (which usually takes between 1 and 7 days), then you should be able to use your domain name(s) to access your Bongo4U website.Bongo4U: How do I take a Product OFF Promotion?
A product is considered "on-promotion" if: (a) it has a valid date specified for both its Promotion Start Date and Promotion End Date; and (b) today's date is between or on these start and end dates.
A product will automatically "go off promotion" when the current date passes the Promotion End Date. There is no need to edit the product to take it off promotion unless you wish to end its promotional period earlier than expected or cancel its promotion, etc.
Login to Bongo4U Admin Mode.
Hover over the "Products..." option on the Page menu, hover over the Category that contains the product which you want to take off promotion, and click on the name of the product. If you don't have a "Products..." option on your Page menu, then refer to help entry "How do I Enable my Site for Products".
You will see the Edit Products form.
Either set both the Promotion Start Date and Promotion End Date fields to empty dates, or just set the Promotion End Date to a date in the past (e.g. set it to yesterday).
The Promotional Price can be left as-is (or cleared) since it will not be displayed on non-promotion (regular) days.
Click the [Save Changes] button to store your revisions.
Bongo4U: How do I update my website?
To update your website, you first need to login to "Admin Mode" on your website (mydomain.com/bongo4u). In Admin Mode, you will be able to update the content on the pages of your website, and also add new pages and/or enable and update features.Bongo4U: How do I upload a .pdf or .doc or other file or create a download link on a page?
Login to Bongo4U Admin Mode and go to the page on which you want to make changes by clicking that page's link in the navigation or by using the "Pages..." option on the admin menu.
(Background: PDFs (.pdf), Word Documents (.doc), PowerPoint Presentations (.pps), Excel Spreadsheets (.xls) and other files get uploaded to your site and stored in a folder. You then highlight some text on your page and create a link for that text that links to your uploaded PDF or other file. You can upload and link to as many PDF or other files on a given page as you wish. These instructions take you through the steps.)
Click the "Block: WYSIWYG" link to edit your page's content. Determine what text (words) you wish the user to click to trigger a view of the uploaded file. Highlight that text (called the "link text"). Once some text has been highlighted, then the Link Manager icon will become clickable (it is the icon that looks like chain links). Click the chain link icon to open the Link Manager in a new pop-up window.
(Note: If the Link Manager window does not open, then you probably have pop-ups disabled. Check for a message near the top of the page from your web browser and select the option that enables pop-ups from the current site (permanently) so that you can edit your WYSIWYG page content. Once enabled, you might need to click on the Link Manager (chain) icon again.)
Click the "Get File" link. You will see the "Select or Upload Files" window. You will see a list of the upload files you have previously uploaded to your site. To link to one of these existing files, just click the filename. To upload a new file, click the "Upload" tab near the top and follow the instructions under the "Upload" tab.
After you have uploaded and/or selected the file to link to, you will be returned to the first pop-up window (where the "Get File" link is). Just click the [Insert] button near the bottom and your link will be made to the selected file.
To link to another file, highlight the link text for this next link, click the Link Manager (chain) icon, click the "Get File" link and do it again.
Once you are done linking to files, save the changes to your WYSISYG block by clicking the [Save Changes] button.
Remember to test your new links to ensure that they work as expected.
Note: Images (photos) need to be uploaded using the Image Manager (the tree icon). Videos (movies) need to be uploaded using the Embedded Media Manager (the film icon). All other files types can be uploaded using the above instructions.
Related help entries: "Upload an image", "Upload a video"
Bongo4U: How do I upload a video or media file to a page?
Login to Bongo4U Admin Mode and go to the page for which you want to make changes by clicking that page's link in the navigation or by using the "Pages..." option on the admin menu.
Supported video or embedded media file types are:
- Flash (.swf)
- Shockwave (.dcr)
- Quicktime (.mov, .qt, .mpg, .mp3, .mp4, .mpeg)
- Real Media (.rm, .ra, .ram)
- Windows Media (.avi, .wmv, .wm, .asf, .asx, .wmx, .wvx)
Click the "Block: WYSIWYG" link to edit your page's content. Determine the location on the page where you want the video inserted and click in that location (move your cursor to the insert location). Click the Media Manager icon (a picture of movie film) to open the Media Manager in a new pop-up window.
(Note: If the Media Manager window does not open, then you probably have pop-ups disabled. Check for a message near the top of the page from your web browser and select the option that enables pop-ups from the current site (permanently) so that you can edit your WYSIWYG page content. Once enabled, you might need to click on the Media Manager icon again.)
Click the "Get Media" link. You will see the "Select or Upload Embedded Media" window. You will see a list of all media files you have already uploaded to your site. To link to one of these existing files, just click the filename. To upload a new file, click the "Upload" tab near the top and follow the instructions under the "Upload" tab.
After you have uploaded and/or selected the media file to insert, you will be returned to the first pop-up window (where the "Get Media" link is). The Type dropdown box will automatically adjust to show the type of media file that has been selected. You should enter the display dimensions (width X height) that you want to use when this media is played. Enter the width and height in pixels. It will default to a very small 100 x 100 size if nothing is entered. In addition, you may optionally review or update any of the parameters under the "Advanced" tab. When done, click the [Insert] button near the bottom of the window and the code to play your media file will be added to your page at the insert location.
To add to another media file on the same page, move the cursor to the next insert location, click the Media Manager (movie film) icon, click the "Get Media" link and do it again.
Once you are done selecting videos to play, save the changes to your WYSISYG block by clicking the [Save Changes] button.
Remember to test your media files to ensure that they work as expected.
Other related help entries:
Bongo4U: How do I upload an image or picture to a page?
Login to Bongo4U Admin Mode and go to the page to which you want to make changes by clicking that page's link in the navigation or by using the "Pages..." option on the admin menu.
Supported image file types are .gif, .jpeg, .jpg, .png.
Click the "Block: WYSIWYG" link to edit your page's content. Determine the location on the page where you want the image inserted and click at that location (i.e. move your cursor to the insert location). Click the Image icon (a picture of a tree) from the WYSIWYG control panel to open the Image Manager in a new pop-up window.
(Note: If the Image Manager window does not open, then you probably have pop-ups disabled. Check for a message near the top of the page from your web browser and select the option that enables pop-ups from the current site (permanently) so that you can edit your WYSIWYG page content. Once enabled, you might need to click on the Image Manager (tree) icon again.)
Click the "Get Image" link. You will see the "Select or Upload Images" window. You will see a list of the images you have previously uploaded to your site. To link to one of these existing images, click the filename. To upload a new image, click the "Upload" tab near the top and follow the instructions under the "Upload" tab.
After you have uploaded and/or selected the desired image file, you will be returned to the first pop-up window (where the "Get Image" link is). Enter a short description (or Title) for this image (some users will see this text when they hover over the image, and search engines will use this text as well). Then click the [Insert] button near the bottom and your selected image will be added to your page at the insert location.
To insert another image, click at the insert location for the next image, click the Image Manager (tree) icon, click the "Get Image" link and do it again.
Once you are done inserting images, save the changes to your WYSISYG block by clicking the [Save Changes] button.
(Alternatively, if you wish to add an image using a separate block on the page (if you are not using the WYSIWYG block), then hover your mouse over the "Page" link which is located near the top of the page. The Page Menu will appear. Then hover over the "Add to This Page" option on the Page Menu and a sub-menu will appear. Click on the "Image" option on the sub-menu. This will add an Image block to the bottom of the page. If you wish to have an optional headline above this image, or an optional caption below the image, then enter them in the appropriate field. To upload the image from your local workstation, click the [Browse] button and then navigate/browse your local system until you find the desired image and click on it to upload. Once loaded, click the [Save Changes] button. To move the Image block to the desired location on the page, refer to the "How do a change the order of blocks on a page" entry.)
Bongo4U: How do layouts work?
Each site can have one or more layouts. The layout is where the user will add common blocks of content to be used on all or many of the site's pages.
On sites where the home page is laid out differently than the inside pages, one layout can be defined for the home page, and a second layout can be defined for all other pages (for the "inside" pages).
On sites where the home page has the same layout as the inside pages, then only one layout will be needed for the entire site (for all pages).
The masthead, logo, navigation, and other common blocks of content will go in a layout.
The layouts are divided into four segments: top, left, right, and bottom segments. Whatever blocks of content are put in the top segment of the layout will be displayed first on all related pages (e.g. masthead, main navigation), and whatever blocks of content are put in the bottom segment of the layout (e.g. text links, copyright statements) will be displayed last on all related pages.
All segments within a layout are optional, but it is recommended to at least put something into the top and bottom segments. Sometimes the site's main navigation (the "nav" block) is put into the top segment of you want horizontal navigation links. Other times the site's main navigation is put into the left or right blocks to generate vertical navigation links. It's all customizable. Of course, if you move your navigation links to a different segment after your site has been launched, you might need to also adjust your CSS code to tell your site how the navigation links should work in their new segement.
When a new page is added to a site, you will be asked which layout to use for the new page. The layouts that have been created on your site will be displayed in a dropdown list. There is usually one layout called "* Default" which you should usually selected, unless you are working on a page which will have a different layout.
If a large site wants to use a unique layout for a group of pages, then additional layouts may be created for those pages.
Bongo4U: How do Products get added and displayed on my site?
Products get added to your site and updated using the "Products..." option on the Admin menu.
Products get displayed on your site using one or both of the following blocks: "Product Catalog" or "Promotional Products". You must add one or both of these blocks to at least one page of your site.
Wherever you add the "Product Catalog" block, a list of all Categories will be displayed and when one of those Categories is clicked, all of the products in that category will be displayed.
Wherever you add the "Promotional Products" block, only the products which are "on promotion" that day will be displayed. You can set the optional promotion Start and End dates on any combination of products (see addition help entries for details).
Some sites put the "Promotional Products" block on their home page, and the "Product Catalog" block on its own separate page. You must add at least one of these blocks to your site, otherwise the products will never be displayed on your site.
Next Step: Read the "How do I Enable my Site for Products" entry.
Bongo4U: How many domain names can I have pointing to my website?
You may currently have up to 20 domain names in the Bongo4U Domain Name Table pointing to your website.
Each domain name in the table also includes its associated "www." sub-domain, so in reality, 20 entries in the table actually represents 40 different URLs (20 with the "www." prefix plus 20 without the "www." prefix).
If someone requires more domain names to be pointing to their website, please contact us to make arrangements.
Bongo4U: How to Embed (Play) a YouTube, Vimeo or other third party Video on a page?
Login to Admin Mode and go to the page where you want to embed the video by clicking that page's link in the navigation or by using the "Pages..." option on the admin menu.
You may use this feature to embed (play) a video within a WYSIWYG block on any page of your website, from any of the following supported third party video sites:
- DailyMotion
- MySpace
- Vimeo
- Yahoo
- YouTube
Click the "Block: WYSIWYG" link to edit your page's content. Determine the location on the page where you want the video embedded (displayed) and click at that location (move your cursor to the insert location). It is best to embed a video on its own empty line, so position your cursor at the end of the previous paragraph and press Enter to create a new line/paragraph.
On this empty line, you need to enter a video embed tag. This tag must be in a specific format (shown below), and you will need to specify which site you are getting the video from, and what the video's unique Video ID is on that site. This will be explained below.
Video Tag Format: {{bongo4u=video|site=SITENAME|video_id=1234567890}}
Example #1: To embed a YouTube video, first go to the www.youtube.com site, find the video and play it. You web browser will show the URL or address of this video. Within that URL will be the video's unique Video ID. For example, viewing a video at this URL "http://www.youtube.com/watch?v=WPSMsptRrvI&feature=..." you will see the Video ID is the "v=" parameter, in this case "WPSMsptRrvI". To embed this YouTube video in a WYSIWYG block, just enter the following code on its own empty line:
{{bongo4u=video|site=youtube|video_id=WPSMsptRrvI}}
Optionally, you can tell the code what the display width and height is for the video, so that the player knows what size to use. Just optionally add the |width=N and |height=N parms to the above tag, as follows:
{{bongo4u=video|site=youtube|video_id=WPSMsptRrvI|width=420|height=315}}
Example #2: To embed a Vimeo video that plays on the www.vimeo.com site using URL "http://vimeo.com/19050434" we can see that its unique Video ID is "19050434", therefore the video embed tag to play this video on your website within a WYSIWYG block would be either of the following tags:
{{bongo4u=video|site=vimeo|video_id=19050434}}
{{bongo4u=video|site=vimeo|video_id=19050434|width=400|height=225}}
Here are the valid values for the "site=" parameter:
- site=dailymotion for a DailyMotion video
- site=myspace for a MySpace video
- site=vimeo for a Vimeo video
- site=yahoo for a Yahoo video
- site=youtube for a YouTube video
You may embed videos from third party video sites on any page that has a WYSIWYG block. You can also embed multiple videos within the same WYSIWYG block, just ensure that each video embed tag is on its own empty line.
Once you are done embedding videos, save the changes to your WYSISYG block by clicking the [Save Changes] button.
Remember to test your video embeds to ensure that they work as expected.
Other related help entries:
Bongo4U: Is there an Admin Session Time-out?
Yes.For security reasons, there is a session time-out feature when you are logged into Admin Mode.
If you leave your Admin Mode session idle for a long period of time (e.g. more than an hour), then your Admin Mode session will expire and you will be viewing your website in "public mode" when you click your next link. Simply login to Admin Mode again to resume editing your website.
Bongo4U: Navigation
Your site's navigation links are automatically generated by the Bongo4U system.
A navigation link will be generated for each normal page that is defined on your site. You can edit the properties of any page to change the order of the pages in the navigation links (move it higher or lower, bump it up or down).
For special needs you can set some pages as "Hidden" meaning that they will be excluded from the navigation links.
In addition, if you need to link to an external page and have it appear to be part of your overall website (e.g. to an associated blog), then you can create an "External" page which will link to web address (URL) that you provide, but it will also still be included in your site's automatically generated navigation links.
Links to "Top Level" pages are generated for the navigation links. If a given page has any "child" pages under it, links to those child pages will be shown when users hover their mouse over the "parent" page's link. You can edit a page's properties to set it as a child of another page. By default, all new pages are "top level" pages.
You may also have top-level-only links at the bottom of every page. This is set in the site's Layout properties. For more, see "How do layouts work".
Bongo4U: Testimonials Overview
Any number of testimonials, quotes or comments can be added to your site and they can be displayed in a certain location on your site, or in multiple locations throughout your site.
You can add the testimonials once, and then use them in different places within your site. You can control how many testimonials are displayed at a time, how they are selected (e.g. randomly), and how they are displayed. The display of the testimonials is customizable by you.
You can update or add to your testimonials at any time, and those updates will immediately start displaying on your site wherever you have placed a "Testimonials" block.
You can include the initials or name of the author of each testimonial, and optionally add their title and/or organization's name -- it's up to you.
There are a number of display options to customize (or leave the defaults), such as how many testimonials to display at a time, whether they are displayed in a list or using a slideshow, which testimonials get selected (e.g. random, newest, oldst), and what order they are displayed in. Refer to the "How do I display Testimonials on my site" entry for details.
Testimonials get added to your site and updated using the "Testimonials..." option on the Admin menu. See the "How do I Add a Testimonial" entry for instructions.
Bongo4U: Web Stats & Google Analytics
The Bongo4U system has built-in web usage statistics. However, for the past while, Bongo4U has also been intragrated with the Google Analytics system.
All Bongo4U sites have been setup to automatically track their usage in the Google Analytics system (whether you are using it yet or not.)
Since the Google Analytics system provides many more analysis, filtering and reporting options, the built-in Bongo4U web stats have been deprecated and will be removed at a future date.
The Google Analytics system has its own security system. If you don't yet have access to your Bongo4U site's Google Analytics, please just create a help desk ticket requesting the access. In that request, provide the address (URL) of your Bongo4U website and also list the email addresses of your staff that you would like to have access to the stats.
Bongo4U: What domain names can I use with my website?
You should be able to use any internet domain name available in the standard public internet root servers. In other words, any regular domain name that ends with any of the standard top-level names such as:
- .aero
- .arpa
- .biz
- .com
- .coop
- .edu
- .gov
- .info
- .int
- .mil
- .museum
- .name
- .net
- .org
- .pro
or any domain name that ends with any of the 200+ standard two-character country code endings such as .au, .br, .ca, .cn, .de, .es, .eu, .fr, .mx, .uk, .us, etc.
Initially, each Bongo4U website is assigned a unique "system code." You may initially reference your website using this system code + ".bongo4u.com" as its URL. For example, if your website was assigned system code "widgets", then you could use URL http://widgets.bongo4u.com to access your website. The unique system code cannot be changed.
Eventually, your own domain name will probably be setup to point to your website so that the above "*.bongo4u.com" name won't need to be used to access your website (although it will be available). Refer to the "How do I setup my domain name to point to my Bongo4U website?" FAQ entry for more information.
Bongo4U: What types of content can be added to a page?
Content (paragraphs, lists, images, etc.) is added to a page by adding content "blocks." There are a variety of content block types available as follows:
- WYSIWYG - This is the most common and flexible block. It allows the addition of headlines, sub-heads, text/paragraphs, images/pictures, embedded media (i.e. videos), bulleted lists, tables, horizontal lines and more. It also allows alignment of content, formatting (e.g. bold, italics, strikethrough), adding of links to other pages or sites, or to uploaded files such as .pdf, .doc, .pps, .xls and others.
- Email Form - Create a set of questions to be answered and the answers will be emailed to a predefined email address (e.g. to you). The email form supports a variety of answer types, including single line text, multi-line text area, radio button lists, checkbox lists, select box lists, etc.
- Site Search Form - This block generates a search box that users can search all text on all pages of your site. Results (matches) are sorted by relevance.
- Slideshow Plus - An automatically playing slideshow of your uploaded images. Have one or many slideshows on your site. Select from a variety of transition effects, durations, display sizes, and many other parameters (or just take the defaults). Can optionally have captions and/or clickable links for each image.
- Testimonials - You can enter a number of testimonials or comments about your organization, products or services, and then have them randomly displayed on any page(s) of your website.
- Product Catalog - If products are enabled for your site, this block will display your catalog of products by category. You can add this block to any page of your site where you would like your catalog displayed.
- Promotional Products - If products are enabled for your site, this block will display all products that are currently on promotion (based upon each product's promo date range). If no products are on promotion on a given day, then it displays random products from your catalog. You can add this block to any page of your site. Many people put this near the top of their default/home page. If products are not enabled, then these two product-related blocks will not be available.
- Social Media Widget - Allows the display of any combination of social media icons on your website, e.g. Facebook, Twitter, LinkedIn, etc.
- Logos - Allows the display of vendor or other logos that you sell, support or service, all auto-formatted into groups of logos based upon your selections.
- Countdown - Adds a "Countdown Box" on any page that displays the number of days/hours/minutes until a date or timestamp that you provide. It can also display an optional message after the target time has passed.
- Definition - Allows the addition of "pairs of content" such as "question & answer" pairs for making FAQ entries, or "terms and definitions" pairs for making a glossary of terms, etc.
- Definition (Expand/Collapse) - Same as "Definition" but all answers are suppressed (hidden) by default. The user is provided with a link to display or "unhide" the answer. This allows the display of many topics with minimal space, and only the topics which are clicked will open up to reveal their answers. Answers can be toggled opened or closed. Great for FAQ entries. Can also generate a Permalink to any specific entry.
- Basic Markup - Allows the addition of simple text/paragraphs. An optional headline can be added at the top of this block. Most people find the WYSIWYG block to be more flexible, but this block exists if you wish to limit text entry to a very minimal set of capabilities.
- Headline - Allows the addition of a major headline or heading. (This can also be done within the WYSIWYG block)
- Subhead - Allows the addition of a secondary headline or sub-heading. (This can also be done within the WYSIWYG block)
- Image - Allows the importing of an image/picture. An optional headline can be added above the image/picture and an optional caption can be displayed below the image/picture. Most people prefer to just work with a more general WYSIWYG block where images, video, text, etc., can all be maintained within the one block.
- RSS Feed Reader - Allows the display of the most recent "N" entries from an RSS feed from a blog or other RSS source.
- RawHTML - Only for advanced users who understand how to write HTML code and understand the impact it might have on other areas of the page or website. Incorrect or incompatible HTML code may cause unpredictable results for all or some users and/or for all or portions of your website.
The above is only a partial list. New content block types are being added all the time to the Bongo4U system. Login to Admin Mode and hover over the Page Menu and then over "Add to this Page" to see a current list of available content block types.
To add a content block to a page, refer to the "How do I add content to a page" entry.
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Do you have a question that you cannot find an answer for? Is there a bug that needs to be fixed? Send us a helpdesk ticket, and we will help you find a solution.